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Pricing and Payment
What payment methods do you accept?
  We accept MasterCard, Visa, American Express, Discover Card, PayPal, Money Order, and Check by mail.

Note: Orders that are being paid by check or money order must be placed over the phone.
Is my payment information safe and secure?
  Our website is protected with 2048 bit EV SSL (extended validation secure socket layer) encryption, the highest standard in Internet security. Also, we have a McAfee Secure Certification, which means our website is tested and certified on a daily basis to pass the "McAfee Secure" Security Scan.
HACKER SAFE certified sites prevent over 99% of hacker crime.
In addition, we have been accredited by the Better Business Bureau.
EarthTurns.com is a BBB Accredited Business. Click for the BBB Business Review of EarthTurns.
Do I have to pay sales tax?
  Sales tax needs to be collected ONLY if your order is shipping to a Connecticut address.

Unfortunately, legislators passed a new law effective July 1, 2011 that requires us to collect sales tax on all goods purchased in Connecticut, including vitamins and supplements. This is very unfortunate, and we are not happy with their decision.
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).
I need a copy of my receipt/invoice.
  Click the "My Account" link at the top right hand side of our site, then click "Print invoices" to print recent invoices.
I have a question on my charges.
  Click the "My Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
When will my credit appear on my account?
  Credits may take up to 5 business days from the time we receive your item(s).
Do you offer wholesale pricing?
  Yes, we do offer wholesale pricing. Please contact us for more information. Once your wholesale account is created, you may log into EarthTurns.com and purchase products as normal, but you will receive special pricing.

For wholesale terms, click here.

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