We value your privacy. Your information is NEVER rented or sold to any other company and is kept completely private.
Our website is protected with 2048 bit EV SSL (extended validation secure socket layer) encryption, the highest standard in Internet security. Also, we have a McAfee Secure Certification, which means our website is tested and certified on a daily basis to pass the "McAfee Secure" Security Scan. In addition to all of this security, we also have our site scanned by Security Metrics.
Here are our security seals:
In addition, we have been accredited by the Better Business Bureau.
Fast, Free Shipping
When you order online, you want to get your package as soon as possible. We work extra hard to make sure your order ships the same day, Monday-Saturday. Generally, if you order by 4PM EST Monday-Friday and by 11:30 AM EST on Saturday, your order will ship the same day. Any out of stock item will be drop shipped, if possible, Monday-Friday. We will pay the extra shipping to drop ship a split order.
We offer a no-hassle, 100% Money-Back Guarantee on all items.
Note: Only product totals will be refunded. Shipping charges will not be refunded. If returning multiple bottles of the same product, only one can be opened.
To Return a Product
Please contact customer service for a Return Merchandise Authorization Number (RMA #) and for more information on returning an item.
You can call us at 1-800-507-3604 ext.2 or email us at: CustomerService@EarthTurns.com
When returning a product, you must include the following:
Product(s) being returned.
Copy of Invoice.
Brief explanation of why you are returning the product(s).
Once you receive your RMA #, please mail to:
EarthTurns PO Box 1742 Bristol, CT 06011 USA
Upon receiving the returned package, we will either credit your credit card, or mail a check to the billing address for the order.
100% Money-Back Guarantee
It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!