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International Shipping
Do you ship to my country?
  Please create an account by clicking the "My Account" link at the top right hand side of our site. During sign-up we'll ask for your shipping address details including country.

If your country is not in the drop down menu of available countries, unfortunately we cannot ship to your country at this time.

Please note: Pure Encapsulations products can not be shipped outside of the USA.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  International shipping charge is based on weight and destination. Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

International orders may take up to 48 hours to ship so we can verify payment, address, and special customs restrictions.

Depending on a variety of factors determined by the recipient's country, customs duty may be charged to the importer of goods. This charge is unknown to the shipper, varies depending on the country shipped to, and is the responsibility of the recipient.

If you are unsure of your country's specific customs' charges, we suggest contacting your local customs' office.

Customs Charges
 

Depending on a variety of factors determined by the recipient's country, customs duty may be charged to the importer of goods. This charge is unknown to the shipper, varies depending on the country shipped to, and is the responsibility of the recipient.

Due to a free trade agreement with the USA, certain items are exempt from import tax when shipped via USPS. Your best bet at keeping import taxes the lowest is to choose a USPS shipping method.

If you are unsure of your country's specific customs' charges, we suggest contacting your local customs office.

If for any reason the shipping carrier charges us for customs, taxes, or duties not paid by you, the recipient of the order, by placing an order, you authorize us to charge your credit card for any fees charged to us.

What is the return policy?
  Our return policy for international orders is the same as our domestic return policy. Please click on the following link to view our return policy. Return Policy
International Telephone Number
  If you are calling from outside the USA, please use our international telephone number: 860-616-0356

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