| International Shipping |
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| Customs Charges |
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Depending on a variety of factors determined by the recipient's country, customs duty may be charged to the importer of goods. This charge is unknown to the shipper, varies depending on the country shipped to, and is the responsibility of the recipient.
If you are unsure of your country's specific customs' charges, we suggest contacting your local customs' office. |
| International Telephone Number |
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If you are calling from outside the USA, please use our international telephone number: 860-616-0356 |
| Do you ship to my country? |
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Please create an account by clicking the "My Account" link at the top right hand side of our site. During sign-up we'll ask for your shipping address details including country.
If your country is not in the drop down menu of available countries, unfortunately we cannot ship to your country at this time. |
| What are my payment choices? |
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During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you. |
| When will my order ship and what are my shipping charges? |
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International shipping charge is based on weight and destination. Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
International orders may take up to 48 hours to ship so we can verify payment, address, and special customs restrictions.
Depending on a variety of factors determined by the recipient's country, customs duty may be charged to the importer of goods. This charge is unknown to the shipper, varies depending on the country shipped to, and is the responsibility of the recipient.
If you are unsure of your country's specific customs' charges, we suggest contacting your local customs' office. |
| What is the return policy? |
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Our return policy for international orders is the same as our domestic return policy. Please click on the following link to view our return policy. Return Policy |
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