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Shipping and Returns
How much is shipping?
 

Shipping Within The USA

Free Shipping All Orders

Expedited shipping methods are also offered at checkout.

Note: Shipping times specified are business days (Mon-Fri)


Shipping Outside The USA

Shipping is calculated by weight and destination.

Depending on a variety of factors determined by the recipient's country, customs duty may be charged to the importer of goods. This charge is unknown to the shipper, varies depending on the country shipped to, and is the responsibility of the recipient.

If you are unsure of your country's specific customs' charges, we suggest contacting your local customs' office.

For international orders, please click here for more information.

How do I return a product?
  We offer a no-hassle, 100% Money-Back Guarantee on all items returned within 60 days of purchase.

Note: Only product totals will be refunded. Shipping charges will not be refunded. If returning multiple bottles of the same product, only one can be opened.

To Return a Product

Please contact customer service for a Return Merchandise Authorization Number (RMA #) and for more information on returning an item.

You can call us at 1-800-507-3604 ext.2
or email us at: CustomerService@EarthTurns.com

When returning a product, you must include the following:
  • Product(s) being returned.
  • RMA #
  • Copy of Invoice.
  • Brief explanation of why you are returning the product(s).

Once you receive your RMA #, please mail to:

EarthTurns
PO Box 1742
Bristol, CT 06011
USA
Upon receiving the returned package, we will either credit your credit card, or mail a check to the billing address for the order.
When will my order ship?
  Most orders are shipped the same day they are placed if ordered before 4pm EST Monday through Friday, and by 11am EST on Saturday.

International orders may take up to 48 hours to ship so we can verify payment, address, and special customs restrictions.

You will receive an email shipment confirmation when your order has shipped. After placing your order, you may click the "My Account" link at the top right hand side of our site to track the status of your order.

There is no shipping on Sunday and only business days (Monday - Friday) are counted towards shipping times.

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